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Help & Support

We've compiled a knowledge base of previous asked question please browse it below before submitting a help request. If you cannot find an answer to your query, or have a question about a transaction, please raise a support ticket.

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  • Cashback

    Want to know what Cashback is? Having trouble earning Cashback?

  • Offer Queries / Problems

    Having trouble linking to a retailer website, or making the saving advertised? Check here first for common solutions.

  • Miscellaneous

    My question isn't answered in any of the other sections.

Knowledge Base

Search the extensive list of FAQs to find answers to common questions.

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Previous Enquiries

You can view your active enquiries by visiting the My Account page.

Top 5 Questions

  1. I have made a purchase but no Cashback has appeared on my account statement?
  2. How do I use Favourites?
  3. How long does it take for a payment to be shown on my Cashback Statement?
  4. How does LineMyPocket issue payment?
  5. What is Cashback?

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